Terms of service

Terms of Service:

These Terms of Service ("Terms") govern your use of Santebela ("we," "our," or "us") website https://www.santebela.com/ and the services provided therein. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our website or services.

1. Use of Website and Services:

• You must be at least 5 years old to use our website and services. By accessing or using our website and services, you represent and warrant that you are at least 5 years old.
• You may use our website and services for lawful purposes only. You may not use our website and services for any illegal or unauthorized purpose.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1. Products or services:

• Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are a subject to return or exchange only according to our REFUND POLICY.
•  We have made every effort to display as accurately as possible the colors and images of our products that appear at our store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
• We reserve the right, but are not obligated to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise the right on a case-by-case basis. We reserve the right to limit the quantities of any product or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
• We do not guarantee that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations, or that any errors of Service will be corrected.

1. Intellectual Property:

• Our website and services, including but not limited to text, graphics, logos, images, and software, are protected by copyright, trademark, and other intellectual property laws.
• You may not reproduce, modify, distribute, display, or create derivative works of any part of our website or services without our prior written consent.

1. Product Information and Pricing:

• We strive to provide accurate product information, including descriptions, pricing, and availability. However, we do not guarantee the accuracy, completeness, or reliability of any product information on our website.
• We reserve the right to modify or discontinue any product or service without prior notice. Prices are subject to change without notice.

1. Optional Tools

•  We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
• You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
• Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms and conditions on which tools are provided by the relevant third party-provider(s).
• We may also, in future, offer new Services and/or features through the website. Such as new features and/or Services shall also be subject to these Terms of Service.

1. User comments, Feedback, and other Submissions

•  If, at our request, you send certain specific submissions or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online or by mail, you agree that we may, at any time without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence (2) to pay compensation for any comments; or (3) to respond to any comments.
• We may, but have no obligation to monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or Terms of Service.
• You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive content, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

1. Prohibited uses

In addition to other prohibition as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Terms of Service or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the internet. We reserve the right to terminate your use of Service or any related website for violating any of the prohibited uses.

1. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in our Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update the information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

1. Third Party Links

• Certain content, products and Services available via our Service may include materials from third parties.
• We are not liable for any harm or damage related to the purchase or use of goods or services, resources, content, or any other transactions made in connection with any third-party websites.
• Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third party.

1. Orders and Payments:

• By placing an order through our website, you agree to pay the specified price for the products or services ordered, including any applicable taxes and shipping fees.
• We accept payments through [list accepted payment methods]. Payment processing is handled by third-party payment processors, and we do not store or have access to your payment information.
• We reserve the right to cancel or refuse any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraud or unauthorized activity.

1. Shipping and Delivery:

• We strive to process and ship orders promptly. However, we do not guarantee delivery dates and are not responsible for delays caused by shipping carriers or other factors beyond our control.
• Risk of loss and title for products purchased from our website pass to you upon delivery by the shipping carrier.

1. Entire Agreement

 The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

1. Termination

• The obligation and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
• These Terms of Service are effective unless and until terminated by either you or us. You may terminate the Terms of Service at any time by notifying us that you no longer wish to use our Terms of Service, or when you cease using our site.
• If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny access to our Services

1. Limitation of Liability:

• In no event shall Santebela, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, special, consequential, or punitive damages arising out of or related to your use of our website or services.
• Our total liability for any claim arising out of or related to these Terms or your use of our website or services shall not exceed the amount paid by you for the products or services in question.

1. Indemnification:

You agree to indemnify and hold harmless Santebela, its affiliates, and their respective officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to your use of our website or services or your violation of these Terms.

1. Governing Law and Dispute Resolution:

• These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles.
• Any dispute arising out of or related to these Terms or your use of our website or services shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.

1. Amendments:

We reserve the right to update or modify these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on our website. Your continued use of our website or services after the posting of revised Terms constitutes your acceptance of such changes.

1. Contact Us:

If you have any questions, concerns, or complaints about these Terms or our website or services, please contact us at contact@santebela.com 

These Terms of Service constitute the entire agreement between you and Santebela regarding your use of our website and services and supersede all prior or contemporaneous understandings and agreements, whether written or oral.

Please review these Terms carefully before using our website or services. If you do not agree with any part of these Terms, you may not access or use our website or services.